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FAQs

 How to shop online?

Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the shopping bag icon. Once you are done viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update" after all quantity adjustments have been made.

 

Item availability

The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

Made To Order Items 

Items that are listed under the 'Made To Order' tab take 10-20 business days to be delivered because they are made as each order is made and they are shipped from our warehouse so some packages may have a different 'from' address on them. We also urge our customers to read the description of each product because it will clearly say if an item is made to order and the estimated delivery time.

Do you have sizing information?

We try to include as much accurate sizing information for each product as possible. Reference the size charts to help determine your size when ordering. Because sizing and cut will vary between brands, please use this chart as a general guide to compare the various size scales. If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email.

 

Which Payment Methods do you accept?

We accept Visa, Master Card, Discover, and American Express , as well as Paypal and may also checkout as a guest if you do not have a PayPal account with the following credit cards: Visa, Master Card, Discover, and American Express.

We also accept Cryptocurreny, you may utilize this feature on the checkout page, and you will be safely redirected to the Coinbase Commerce website. The current coins accepted are: Bitcoin, Bitcoin Cash, Litecoin, and Ethereum.

 

How can I track my order?

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

 

When will my order will shipped?

Orders placed Monday-Friday before 2PM EST will begin processing that day, excluding holidays, and usually ship within 2 business days pending availability and credit verification. All orders placed after 2 PM EST will begin processing the next business day. Orders placed on Friday after 3 PM EST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS*