We ONLY accept returns on defective items PURCHASED on www.officialsimplycc.com, the items must have been received defective. All complaints must be filed within 48 hours of receiving the items.
Refund requests must be made within 48 hours of receiving the merchandise only if the items were received damaged by Simply CC. We do not issue refunds for items that were broken on behalf of the recipient. In addition, all shipping cost are responsible of that of the purchaser, Simply CC does not supply prepaid shipping labels. Once the items are received please allow up up to 7 business days for your request to be processed.
Simply CC suggest that all swimwear be handwash only; furthermore, Simply CC is not responsible for any damage due to washing machines, dryers, high-chlorinated swimming pools, hot tubs, and natural wear and tear.
All orders may be cancelled within 24 hours of purchase as long as the items have not already been shipped.
ALL ORDERS SHOULD BE RETURNED TO THIS ADDRESS: