Shipping fees are non-refundable. If you refuse any shipments from officialsimplycc.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. We do ship to PO Boxes via USPS. Expedited shipping is not available to a PO Box.
If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Simply CC does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.
Just a reminder that you will receive your order 2-5 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a day to process your order. This is just an estimate, and doesn't include weekends or holidays. When your order has been shipped, you will receive am email with tracking information.
We offer USPS Priority Mail to most locations (domestic). Your shipping cost is displayed at point of checkout.
Discounted shipping rates are calculated at checkout for all orders, orders arrive between 2-5 business days, but in very rare instances, please allow up to 4 days. The orders must be placed by 1 pm PST to be processed same day.
All international orders ship out every business day if placed using USPS shipping rates
Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Simply CC. The rates may vary for international orders depending on where you live, certain countries add tariffs after the package has been accepted there. We are not responsible for these additional costs. The shipping rate will be displayed during checkout, before you submit payment.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.